Thank you for shopping at Sheraton & Four Points by Sheraton Hong Kong Tung Chung, by submitting your personal data, you are authorizing Sheraton & Four Points by Sheraton Hong Kong Tung Chung and its affiliates as the payment gateway processors; to use your data for the purpose of processing the payment transaction.

Terms & Conditions:

• The eShop items are available for purchase through Sheraton & Four Points by Sheraton Hong Kong Tung Chung eShop only.
• All eShop items purchased are non-refundable, cannot be redeemed for cash or exchanged for any other products or services. E-vouchers cannot be cancelled once they are issued.
• eShop items are not for resale or other commercial activities.
• All eShop promotion items cannot be used in conjunction with other promotional privileges, including but not limited to Marriott Bonvoy™ benefits, discounted items, credit card discounts, vouchers, promotional menus, room service, banquets, events and meetings.
• Marriott Bonvoy™ benefits cannot be used in conjunction with other offers or benefits upon redemption.
• Only designated eShop items are applicable to earn Marriott Bonvoy™ Loyalty Program points and are subject to change without prior notice.
• Marriott Bonvoy™ members can receive points upon arrival at the relevant hotel outlet of the eShop item by showing proof of identification.
• All e-vouchers are for one-time use only. No credit or change will be given on the unused portion of the e-voucher.
• The validity of e-vouchers might vary based on the relevant eShop item and cannot be extended.
• All eShop items purchased must be redeemed on specific date, time and venue.
• All Sheraton Patisserie items require advance order and available for redemption and pick up at The Harbour Lounge, lobby level, Four Points by Sheraton Hong Kong Tung Chung, on the chosen date between 12nn to 8 pm. Please contact the restaurant at +852 2352 8023 or +852 5523 1380.
• Delivery for designated products may be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is in effect. In this event, we will contact you by phone or e-mail the following business day to arrange for an alternative delivery time.
• Under the law of Hong Kong, it is illegal to sell alcohol to people under the age of 18. Similar restrictions apply in other jurisdictions. By placing an order of product contains alcohol with Sheraton & Four Points by Sheraton Hong Kong Tung Chung, the customer confirms and warrants that he or she is at least 18 years old. Our associates may request proof of age from guests.
• Restaurant operating hours and food items are subject to change without prior notice.
• A 10% service charge applies based on the original price, and the full amount payable will be reflected at check-out.
• For Sheraton Hong Kong Tung Chung Hotel enquiries, please contact us at +852 2535 0000. For Four Points by Sheraton Hong Kong Tung Chung enquiries, please contact us at +852 2352 8000. Monday to Sunday, 12nn to 10 pm.
• E-voucher with QR code must be presented upon redemption, and will not be replaced or reissued in case of loss or expired; validity cannot be extended.
• Blackout dates apply for all eShop items (unless otherwise specified) including but not limited to dining, cakes and pastries, takeaway items. Blackout dates include all festive days, Public Holidays and eves.
• If guests are unable to redeem the purchased item on the specified date and time, the item will be considered used and is non-refundable.
• Product images are for illustrative purpose and reference only.
• During the transaction, you may receive a payment authorization SMS from your credit card carrier or bank, this does not mean that the transaction has been processed, if the transaction is successful, the payer will receive a confirmation email for validation.
• Sheraton & Four Points by Sheraton Hong Kong Tung Chung policies apply, in case of disputes, the decision of Sheraton & Four Points by Sheraton Hong Kong Tung Chung shall be final.
• Copyright © 2025 Sheraton & Four Points by Sheraton Hong Kong Tung Chung. All Rights Reserved.
• In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.